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Processing Timelines

Processing Times

The processing times below represent normal processing. Processing time is subject to change throughout the academic year and increases during peak times. Processing begins once a form is received by the Office of Financial Aid & Scholarships with all the required fields of a form complete. Read the instructions for the form carefully to avoid the submission of an incomplete form. 

Effective 03/01/2024- Note that the Office of Financial Aid & Scholarships is in a peak processing period. 


2023-2024 Processing Timelines

Submitting a task on Student forms

(After submitting a form, it will be either marked complete or rejected)

5-7 business days

Phone Call Return

3-4 business days

Email Response

5-7 business days

Loan forms, Verification of Financial Aid

(Third-party forms for housing benefits, etc.)

5-7 business days


5-7 business days

Special Circumstances Appeal, Dependency Appeal, etc.

(Once your appeal is reviewed you will receive a decision via email)

3-4 weeks


(Once all your documents have been submitted and deemed complete)

4-6 weeks